If you are not happy with your item, you can return it within 14 days of delivery . The item must be in a saleable, new condition. You are responsible for postage costs for any returned items. Postage costs are non-refundable. If you are returning an item over £50, we advise you use a signed for service.
However, we do not refund any items bought in a sale or flash sale unless it is faulty.
Please send all return items to the following address:
Your refund will be processed upon receipt of the returned items.
We hope that all our products reach you in perfect condition, if however goods are damaged or faulty please contact us at:
Please note faulty goods will still need to be returned.
Free for orders over £50
Postage to UK :
Orders up to £10 - £2.00
Orders over £10 up to £30 - £3.00
Orders over £30 up to £50 - £4.00
Channel Islands - £6.00
Europe - £10.00
Rest of The World - £12.00
We endeavour to despatch your order within 48 hours so it should arrive within 3 to 5 working days thereafter.
If it has not arrived after a week, please contact us at:
Lastly, thank you for visiting Tarelle and we hope you enjoy your purchase.
Tara and Michelle